About the Whitehall Clinic and Payment/Fees

Are you an NHS clinic?

The Whitehall Clinic is a registered Private Clinic for patients who wish to access private healthcare through a convenient, accessible and accredited provider. This can be done through a pay-as-you-go or subscription.

Is The Whitehall Clinic a registered healthcare provider?

As a Private Clinic, we comply with the highest standards and delivery of exceptional quality service. We operate under strict regulation by the Care Quality Commission (CQC). Our certificate of registration can be found here https://www.cqc.org.uk/location/1-8067633243. Our CQC registration number is 1-7760642829

We are regulated for the following activities: 

  • Diagnostic and screening procedures
  • Surgical procedures
  • Treatment of disease, disorder or injury
  • Services in slimming clinics
Are the practitioners fully trained?

All of our Doctors and Consultants hold a current license to practice with the General Medical Council (GMC). Our specially selected, fully vetted clinical teams have annual appraisals, performance reviews and partake in regular training programmes. The experience of our practitioners is up to and includes hospital consultant level. Our consultants are widely recognized in their specialist field, most of which actively contribute to research and literature within their chosen field. All our other Health Care Professionals are registered with the relevant professional bodies, and undergo the same rigorous checks.
Meet The Whitehall Clinic Team

Do I have to register at The Whitehall Clinic before seeing a specialist?

You don’t have to register with us before booking an appointment. An appointment can be booked online within a couple of minutes, follow the link here.

Does TWC see international patients?

Yes, we do see international patients.

Is my treatment covered by Insurance?

Most of our services are not covered by Private Medical Insurance. Clients pay for their own treatment through self-pay.

What is Self-Pay?

Self-Pay is the option to pay for your own treatment. This allows you quick access to high quality treatments with little or no wait time without the need for private insurance. Private insurance does not cover a lot of the services we offer. Whether you have an ongoing healthcare concern, are waiting for NHS treatment, or simply want a second opinion, you can access specialist care at The Whitehall Clinic.

You will usually receive an immediate diagnosis and a recommended treatment plan however, you may require further tests.We will be able to provide you with the costs of the tests, procedures or an operation prior to these going ahead so you are able to budget for your treatment.

When can you choose to pay for yourself?
  • If the NHS doesn’t cover the treatment you require e.g. Saxenda, Health Screening, Cosmetic Dermatology, Andropause and Menopause management
  • If you are not eligible for NHS – funded care.
  • You are on a waiting list and would like to be treated quicker and at time that is convenient to you.
  • If you don’t have private health insurance
  • You want a second opinion from a Specialist
Do you have a pricelist of your treatment costs?

Pricing information can be found within each of our specialist areas. 

Private GP Service

Can I get an emergency same day appointment with the GP?

It’s important to note that The Whitehall Clinic is not an emergency service. If you have a medical emergency, call 111 or 999, or visit your nearest A&E.

For non-emergencies, we aim to provide same day/next day appointments with our GP.  Our GP appointments are available 7 days a week from 8 am to 8 pm for your added convenience, follow this link.

Can I request a home visit?

We provide a home visit service to for our corporate clients as part of our Executive Package. Note that there is an additional charge of £150 for a home / workplace visit.

How long are your GP appointments?

Appointments with your private GP will never be rushed. We have two appointment lengths (20 minutes & 40 minutes) depending on how long you feel you need. You’ll have plenty of time to discuss whatever is troubling you, allowing your GP to fully understanding your situation, health issues and guide you towards best treatment. We strive to offer the highest standard of care, appropriate investigation, diagnosis and treatment to our clients.

Do you offer same day appointments?

We endeavour to provide same-day appointments. Our Central Leeds location means that we can provide flexibility, availability and shorter waiting times with appointments running from Monday – Saturday, 8am – 8pm.

Is it possible to have a telephone consultation with the GP?

Video and Telephone Appointments are available with our experienced General Practitioners at a cost of £60. As part of our Corporate Membership Package, we provide a telephone consultation with a GP as part of the package.

What conditions do the GP’s treat?

We provide expert advice on all health matters. Our experienced GMC-regulated and NHS trained GP’s deliver face-to-face consultations. This includes assessment and treatment of minor illness, chronic conditions, prescriptions, sick notes and referrals.

Do TWC’s GP’s offer a second opinion?

If you feel that your health concerns are not being heard, or you simply can’t afford to wait, then our experienced GPs will happily take ownership of your health issues, ensuring complete continuity and advocacy throughout your diagnosis and treatment.

Do you arrange referrals to specialists?

We have professional links with expert individuals and providers that share our ethos so that our clients have access to further specialist opinion and treatment. Our ever-expanding network of consultants means prompt access and an assurance of a very personal service, assisted by our dedicated medical concierge team.

We will always advocate the best personal treatment that you need and work to find the best option. We are not tied to any hospitals, insurance companies or restrictive methods of working. We approach your care with an independent mind-set of putting your needs first.

What happens if I need to have additional investigations?

You have access to same day blood testing and can arrange imaging (scans and X-rays) if necessary, through our partner clinics. These will incur an extra cost and will depend on the price of the investigation. Our medical concierge team will arrange any further investigations for you. Any additional costs (outside of the consultation) will be made clear to you prior to incurring such costs and you will always have a choice. We have secured competitively priced fees with our network of partners.

Do you look after patients with chronic health conditions?

We welcome all patients regardless of medical history and we deal with acute and chronic conditions.

Prescriptions

Can your doctors prescribe medication?

Yes, all our GP’s and specialists can prescribe medication and write a prescription.

Can I get a prescription on the NHS?

We provide private prescriptions for our patients. For appointments with our consultant specialists, we can also issue you with a treatment advice note for you to obtain from your GP.

How much does a private prescription cost?

The cost of medications can vary to the standard of NHS prescription charges. We have no control of what your pharmacy will charge. Our doctors will always aim to provide you with the most cost-effective medicine. As a rough guide, our GP private prescriptions tend to cost less than £10 per item.

Can I get my NHS repeat prescriptions from The Whitehall Clinic?

Following a consultation with our GP, we can provide repeat prescriptions for you. These will be a private prescription.

Is there any medication that you cannot prescribe?

As a clinic, we can provide any medications, as, unlike an online pharmacy, all our appointments are face to face with an experienced doctor.

Men's Health

What is the Andropause?

Andropause is the technical term for the decline in testosterone all men experience as they age. Commonly called the male menopause, andropause typically begins to affect men between the ages of 35 and 40. 50% of men over 60 years of age have low levels of testosterone. On average testosterone levels decrease about 1% yearly after age 50. This decline in hormone levels happen faster or slower based on pre-existing conditions and lifestyle choices.

Why is the role of testosterone?

Testosterone makes men who they are, and influences how they look. Whatever your age, as a man you need testosterone to maintain energy and focus, to build lean muscle, strengthen your bones, boost your sex drive, and to regulate your moods. In other words, the onset and progression of andropause can have a big impact on the quality of your personal and professional life.

What are the symptoms of the Andropause?
  • Fatigue and low energy levels
  • Weight gain, especially around your mid-section
  • Brain fog, inability to think clearly and Difficulty concentrating
  • A significant decrease in sex drive and sexual dysfunction (Penile growth, erections, sperm
  • production, and prostatic growth and function all depend on testosterone)
  • Depression, irritability, anxiety, poor sleep
  • Loss of muscle mass
Can the Andropause be treated?

In a word yes. While testosterone decline is something that will happen to every man as he gets older, that doesn’t mean it has to be accepted. Mr Baldo believes aging is inevitable but how you age is not. He will fully assess your create a personalized plan to help you look and feel 10+ years younger by correcting your hormonal imbalance.

By correcting hormone levels safely and effectively restored via hormone therapy. For hormone therapy to be effective, it must go hand-in-hand with a healthy diet, regular exercise and stress management.You’ll have more energy, lose the extra weight, sleep better, have more libido, and think more clearly.

How long does Hormone Replacement Therapy last?

Testosterone replacement (normally in the form of Testosterone Gel) is generally considered a long term therapy and patients need to be monitored regularly. Prior to starting treatment Mr Baldo will following a full History and Examination (including a detailed Body Composition Analysis) arrange a full testosterone
profile and other relevant blood tests.

8 weeks after treatment is started, symptoms and testosterone levels are reassessed. During the first year of therapy, you will be followed regularly to assess clinical response. After the first year, patients who are stable may be followed annually.

Annual evaluations should include testosterone, haemoglobin, liver function tests, lipid profile and PSA tests. We can also arrange Bone density and psychological evaluations can be done depending on the original reasons for treatment.

What are the costs of Hormone Replacement Therapy at The Whitehall Clinic?

Please see our price list (link to pdf price list) detailing our Men’s Health Clinic services including our Consultant led Erectile Dysfunction (Impotence) and Prostate Health clinics.

We can issue you with a private prescription (available from any chemist) for the Testosterone Hormone Replacement Medication or a treatment advice note for the medication to be issued from your NHS GP.

Health Screening

How common is heart disease?

Heart and circulatory disease remain a leading cause of death and illness in the UK, heart disease being the most common cause of premature death. Today in the UK, 460 people will die of heart or circulatory disease: this equates to one person dying every 3 minutes.

The good news is that there is a lot that can be done to prevent heart disease. The key is to identify those people at risk of heart disease, allowing you to make a more informed decision about reducing your risks. At The Whitehall Clinic, we take your heart health seriously by offering comprehensive screening tests using the latest technology, extensive laboratory diagnostics, and expert medical assessment of the results. 

What is the AGE Reader?

The Whitehall Clinic is the only clinic in the UK that offers the state of the art, non-invasive AGE Reader (hyperlink to pdf on AGE reader) to provide an immediate real time prediction of heart and cardiovascular risk. The AGE Reader has been validated in large scale clinical studies around the world and has been in clinical use for 14 years and used in over 1000 clinics worldwide. The AGE Reader is the answer to quickly, reliably and painlessly measure your cardio-vascular risk. There is no radiation, injections or lengthy hospital investigations involved, as with some other heart screening tests. Book your test today!

How does the AGE reader work?

The AGE Reader provides an immediate cardiovascular risk prediction for major chronic diseases, such as diabetes, cardiovascular disease and renal failure. The method is convenient, easy to use and validated. The AGE Reader measures tissue accumulation of Advanced Glycation End products (AGEs) by means of fluorescence techniques (skin autofluorescence). AGEs play a key role in the pathogenesis of many age-related diseases, such as diabetes, cardiovascular disease and renal failure. Since the market introduction in 2006, the AGE Reader has been clinical validated extensively in over 250 peer reviewed scientific publications. AGEs are essential biomarkers of metabolic and glycaemic (sugar) stress and have been implicated as causative factors in the progression of a host of age-related diseases, such as atherosclerosis (narrowing of the arteries), diabetes, kidney failure and Alzheimer’s. The level of AGEs in tissue reflects the glycometabolic memory and is a valuable predictor of diabetes and cardiovascular complications.

What is a lipid profile?

Research has suggested that a single blood cholesterol measurement in early adulthood can help predict the risk of developing coronary heart disease or stroke by the age of 75. At the Whitehall Clinic, our cardiac screen will check your full cholesterol profile including HDL, LDL, total cholesterol, triglycerides and more. These results help inform the general health of your heart, blood vessel and overall cardiovascular system. Immediate results with our in-clinic lab test.

What is high-sensitivity CRP (also known as cardiac CRP)?

Many people know that high cholesterol can be a sign of increased heart risk. However, recently, it has become very clear that a much bigger risk for heart disease is actually inflammation.  Doctors now understand that atherosclerosis (fatty build-up in artery walls) is also an inflammatory process. If you have a lot of inflammation in the linings of your blood vessels, this leads to more atherosclerosis. As a result, you are much more likely to develop heart attacks, strokes or need heart bypass surgery, even if your cholesterol is normal. At The Whitehall Clinic, we use advanced in-clinic technology to measure the level of inflammation in your body with a High Sensitivity CRP blood test that is not routinely available on the NHS.

Weight Management Clinic and Saxenda FAQ

What is Saxenda®?

Saxenda® (liraglutide) an injectable prescription medicine that may help some adults with excess weight (BMI ≥27) who also have weight-related medical problems or obesity (BMI ≥30) lose weight and keep the weight off. Saxenda® should be used with a reduced-calorie meal plan and increased physical activity.

What are weight related medical problems?

High blood pressure, high cholesterol, Type 2 Diabetes, joint pains, obstructive sleep apnoea.Taking off weight and keeping it off may help improve these conditions.

How does Saxenda work?

Saxenda® addresses one of your body’s natural responses to weight loss.

  • Your body naturally produces an appetite hormone known as glucagon-like-peptide (GLP-1) that helps to regulate your hunger
  • Saxenda®  works like GLP-1 by regulating your appetite, which can lead to eating fewer
    calories and losing weight
  • Saxenda® is not a stimulant
What is my BMI?

BMI is a measurement that helps health care providers determine whether a person is carrying excess weight in relation to his or her height. The standard categories of BMI ranges are:

  • Below 18.5 = underweight
  • 18.5 to 24.9 = healthy weight
  • 25.0 to 29.9 = overweight
  • 30.0 or above = obese

If you’re not sure what your body mass index (BMI) is, you can quickly determine it here.

Why choose The Whitehall Clinic for Weight Management?

Chronic diseases like obesity usually require long-term treatment. At The Whitehall Clinic, we will create a tailored plan centred around your weight-management goals. We provide a treatment plan to guide you on your journey, reviewing at regular intervals.

Using the Saxenda Pen

Does a doctor or nurse need to do the injections?

Saxenda®  is a once-daily, self-injectable medicine that comes in a prefilled pen. Our Doctors will show you how to inject Saxenda® before you use it for the first time. We will provide you with full instructions for use that come with the medication guide which provides detailed information about the right way to use your Saxenda® pen. However, if you have any concerns or do not understand the instructions, then speak to us.

Where on my body do I inject?

As instructed by our doctor, iinject your dose under the skin (this is called a subcutaneous injection) in your stomach area (abdomen), upper leg (thigh), or upper arm as instructed by your health care provider. Do not inject into a vein or muscle.

What is the dosing schedule?

The starting dosage is 0.6 mg per day for 1 week. You should increase the dose each week until the dose of 3-mg is reached, as prescribed. The dosing schedule is designed to help minimize gastrointestinal side effects. 

What time should Saxenda® be injected?

Saxenda® can be taken at any time, independent of meals. Once on Saxenda® , if you find a time that is convenient for you, try to take Saxend® at that time every day.

How long does the pen last?

Once you are taking the 3-mg dose, each pen will last 6 days.

What kind of needles should be used?

The Saxenda® pen should be used with Novo Nordisk disposable needles. Needles will be provided as part of your treatment plan.

How do I handle the dispose of needles?

After your injection is complete, carefully remove the needle from the pen. To avoid needlesticks, do not put the needle cap back on the needle. Immediately place the needle in a sharps container (provided by the clinic) that you will be given to reduce the risk of needlesticks. Put the pen cap back on your pen after each use to protect Saxenda® from light. Do not throw away used needles in household trash or recycling bins.

How is Saxenda® stored?

Store new, unused Saxenda® pens in the refrigerator between 2°C to 8°C. After first use, store in a refrigerator or at room temperature between 15°C to 30°C. Pens in use should be thrown away after 30 days even if they still have Saxenda® left in them. Don’t freeze Saxenda®. Saxenda® that has been frozen must not be used.

What are the common side effects of Saxenda®?

The most common Saxenda® side effects are:

  • nausea
  • diarrhea
  • constipation
  • headache
  • vomiting
  • low blood sugar (hypoglycemia)
  • decreased appetite
  • upset stomach
  • tiredness
  • dizziness
  • stomach pain
What if I experience nausea?

Nausea is the most common side effect when first starting Saxenda® but decreases over time in most people as their body gets used to the medicine. If you do experience nausea, here are some things that may help:

  • Eat bland, low-fat foods, like crackers, toast, and rice
  • Eat foods that contain water, like soups and gelatin
  • Don’t lie down after you eat
  • Go outside to get some fresh air

The dosing schedule is designed to reduce the likelihood of gastrointestinal symptoms. If you have any side effects that bother you or that do not go away, then please let us know. Learn more about Saxenda®, including possible side effects, in the Medication Guide.

What aftercare do you provide?

As a Whitehall Clinic Weight Management patient, wherever you happen to be, we can be there for you – providing expert support by a face to face appointment, email, phone or video consultation, to keep in contact with you and help you throughout your journey. That is what we mean by medically supervised weight management.

Will I have to watch what I eat and increase my physical activity?

We will work with you to follow a low-calorie meal plan and increase your physical activity while taking Saxenda® for weight management.

Can I take Saxenda® with other weight loss products?

Saxenda® has not been evaluated in combination with other prescription weight-loss medicines or weight-loss supplements. Saxenda® has the potential to change how other medicines are absorbed. Use caution when taking Saxenda® with oral medicines. Talk to us about the medicines that you are take, including prescription and non-prescription medicines, vitamins and herbal supplements.

What is The Whitehall Clinic Wellness Programme?

The Whitehall Clinic Wellness Programme provides you with a full support service to assist your WeightWise journey. The programme has been developed by our team of leading doctors, dieticians, psychologists and lifestyle coaches. Our personal lifestyle coach will work with you to create wellness plans for nutrition, exercise, sleep, stress and more. You’ll work with our Psychologist who can assist your overall wellbeing progression. Our weight loss tracking app is available free of charge so that you can monitor and remain in control of your weight loss. 

Can Saxenda® be used long-term?

Our doctors have experience in using Saxenda® to maintain your weight loss in the long-term. If you have achieved a weight loss of 5% or more, it is a good indicator that your body is responding well to treatment and you should continue Saxenda®.

Data, Privacy & Medical Records

Is my data safe?

We take your privacy very seriously and ensure that all patient data held by The Whitehall Clinic is protected and stored on secure servers.

What time of security is enabled at The Whitehall Clinic?

Our platform is physically stored on servers which have achieved the highest level of security certification, as used by banks and government services. Data in transfer is fully encrypted using the most secure cryptographic technologies available.

Do you sell patients data?

Absolutely not. Your data is completely private, and we do not sell any of it.

Do you keep a record of consultations with the doctor?

All of your interactions with The Whitehall Clinic are kept in our secure cloud-based system. This includes; consultation notes, bookings, referrals, fit notes and any additional information uploaded to our server.

Do I have access to my medical record?

Through our secure system, you will be able to access your consultation notes, invoices and other documents. This can be done through accessing your own personalized portal where we will share all of your information.

Do you inform my GP about my visits to The Whitehall Clinic?

As a clinic we would always advise informing your own GP about your treatment. We do understand that sometimes patients request privacy about their treatments and abide by this along as you are fully aware of the implications.