Our testing is not taking vital resources away from the NHS and is fully in line with Public Health England's (PHE) approach. The best way to overcome the coronavirus is to continue testing and surveillance hence our private programme.
The tests are approved by PHE & MHRA and are fully compliant with government guidelines. Swabs are analysed by our accredited laboratory partner. To contribute with PHE and national testing statistics, our diagnostic partner shares all Covid-19 test positive results.
We privately courier all swabs to the laboratory in a timely manner 7 days a week. We always share results as soon as possible when they have been returned from the laboratory.
There may be delays in the stated turnaround time due to laboratory issues. The Whitehall Clinic is not legally liable for any delay as a result. We do work closely with our laboratory partner to minimise delays, and always liaise with our patients on these occasions.
The Whitehall Clinic can not be held responsible for any errors when booking your appointment that lead to a delay in processing your results and documentation. We ask when booking online to please take care to ensure your correct bio-data, contact details and appointment time/date are entered.
Please note that your swab can be taken by any member of our team, all of whom are fully trained and experienced in nasopharyngeal swab testing. This ensures that there are minimal delays in appointment times and to ensure that our patients are not kept waiting.
By completing a booking you accept all the above and our refund and cancellation policy.
As a clinic we always take our staff and clients safety seriously. All our sample takers are fully trained and adhere to strict Personal Protective Equipment and Infection Control Guidance. We strive that your clinic appointment will be on time in order to minimize your time in the clinic.